We’ve once again reached the end of the quarter, achieving a staggering amount of reviews. This is thanks to all the hard work from our fantastic mortgage team, ensuring all of our customers receive the best service they can possibly offer.
It’s thanks to this that many of our customers give us such high praise on both Reviews.co.uk and Google.
Below we thought we’d share with you a selection of the lovely reviews we’ve received over the month!
“All staff, very efficient, communication excellent and found us a great deal on our mortgage as my credit rating wasn’t great. Thank you very much Leo and Yorkmoneyman.”
– Kevin Cook Via Reviews.co.uk
“Being self employed it was hard to get a mortgage! But thanks to Yorkmoneyman I’ve got one !!! Thanks again would definitely recommend them!?”
– David Allan Via Reviews.co.uk
“Professional service from start to finish. Very helpful with all of the questions I was throwing at them also. Would recommend 100% and we feel we for the perfect product mortgage for us. Thank you guys!”
– Harley Wells Via Reviews.co.uk
Our team run by 5 simple rules
Make sure you contact the customer as soon as possible.
Always give the customer a service you would want for yourself.
The customer comes first. Reassure them when they’re down or anxious and do everything in your power to hopefully succeed.
We never lie to our customers or keep information hidden. Anything the customer wants to know; we will tell them.
Our team always stay positive towards customers. Even in defeat, they’ll always look to the bright side and see how they can help you in the future.
We are all very proud of the work we do. We can’t say every mortgage will be successful, but we’ll always work as hard as we can to make that happen.
We genuinely love our customers and seeing reviews make it all worthwhile. Here’s to another quarter of brilliant customer service and even better reviews!