As the controller of your data, UK Moneyman Limited comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal information.
We collect personal information about you in order to:
Your personal information is required to enter into any contract you may undertake with us as your broker for a mortgage or protection product, and for us to provide information on relevant products and services. Without this information, it would not be possible for us to provide these services.
Personal information collected include:
The majority of this personal information is collected by our mortgage advisors when completing our fact find for a mortgage or protection product, from our mortgage administrators as part of our internal compliance checks or from the enquiry form on our website.
As your broker, we use your personal information to discuss your personal circumstances with mortgage lenders and/or protection providers, in order to determine the most appropriate product for your needs.
The personal information you provide may be used by automated decision-making systems to check your eligibility for products and services. A lender may then undertake credit enquiries upon receipt of your mortgage application.
Your personal information may be shared with UK Moneyman Limited’s approved contractors or agents, in order to maintain the customer relationship by providing continuing advice as your broker and to inform you about relevant products and services.
We disclose personal information to third parties such as lenders and protection product suppliers, but only to what is necessary to conclude the mortgage and/or protection contracts and the ongoing servicing of these contracts.
It may also be necessary to share your personal information with non-affiliated companies who perform support services on our behalf including those that provide professional, legal or accounting advice to UK Moneyman Limited.
These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your information, and to use your personal information only in the course of providing such services as specified by UK Moneyman Limited.
Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations, for instance, to meet our obligations to the Financial Conduct Authority (FCA) and when responding to subject access requests, proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.
The personal information you provide will not be passed to any third-party organisation for marketing purposes.
You will have the opportunity to indicate if you wish to receive communications from UK Moneyman Limited about relevant services and products, together with other marketing communications when you provide your personal information.
If you subsequently want UK Moneyman Limited to cease using your personal information for these purposes, please contact our Compliance team at admin@ukmoneyman.com.
(a) What cookies UK Moneyman Limited use and why
Cookies are small text files, which often include a unique identifier that is sent by a web server to your computer, mobile phone or any other internet enabled device (“device”) when you visit a website. Cookies are widely used in order to make websites work efficiently and help provide us with business and marketing information to enable us to make informed decisions on the development of our websites.
These help us see how you use our website e.g. which pages you visit. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve the performance of our website, understand what interests our users and measure how effective our advertising is.
We use performance cookies to:
analyse the performance of our website
help us improve the website by measuring any errors that occur
see how effective our adverts are (this isn’t shared with 3rd parties).
Sometimes cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above.
By using our site you accept the use of ‘Performance’ cookies.
These are used to help us customise website content based upon your selections.
We use identification cookies to:
remember choices you have made such as identifying yourself as an IFA or Adviser
show you when you’re logged in to the website.
target you with adverts on other websites
You can control whether or not these cookies are used, but preventing them may mean you are unable to access certain features or services. Preventing these cookies may stop us remembering that you didn’t want a specific feature or service.
By using our site you accept the use of ‘Identification’ cookies.
These are used to send you relevant information and see which content you use.
We use targeting cookies to:
send you customised news content via email
track which content you use.
target you with adverts on other websites
By using our site you accept the use of ‘Targeting’ cookies.
(b) Third party cookies
There are a number of third parties which provide UK Moneyman Limited with content and functionality on our website, some of these providers will use cookies to ensure the particular areas of the site work.
The site also has Social Interaction links (such as Facebook or Twitter). UK Moneyman Limited does not control any cookies that may be sent when using these external websites. For more information on these, it is advised to check their cookie policies.
(c) How to withdraw consent to, control and/or delete cookies
It is possible to remove cookies or block them from recording this information. This is generally found in the Options menu then Privacy section of your particular browser. Each browser is slightly different and constantly updating. For more information consult the Help menu of your browser.
This information has been provided to show our commitment to legislation regarding cookie awareness so that you can understand what cookies we use and why we use them. This ensures transparency in the data collected from you.
Cookie Directive
https://ico.org.uk
Information about cookies
https://www.allaboutcookies.org
Internet Advertising Bureau
A guide to behavioural advertising and online privacy
https://www.youronlinechoices.eu
International Chamber of Commerce United Kingdom
Information on the ICC (UK) cookie guide
https://www.cookielaw.org/wp-content/uploads/2019/12/icc_uk_cookiesguide_revnov.pdf
We will retain your personal information in accordance with applicable laws and while a client relationship is in place. The Financial Conduct Authority (FCA) requires data to be kept for 6 years from the date of full application.
You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information we process.
We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 04/08/2021.
If you have any questions or complaints relating to how we use your personal information, or if you wish to exercise any of your rights regarding your personal information, please contact admin@ukmoneyman.com or write to us at UK Moneyman Limited, 410 Wincolmlee, Hull, HU2 0QL.
We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.
If you are not satisfied with how UK Moneyman Limited has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.
4.95 Rating153 Reviews
Valentina
I used Yorkmoneyman service second time to remortgage my house and they were brilliant, happy with customer service, quick response, great communication and I would highly recommend.
Anonymous
5* service throughout the process. Look no further, can 100% recommend.
Paul
Easy to deal with, sound advice following a review of your needs. Would highly recommend to anyone
Richard
Tom and Chloe handled my mortgage application in a very professional and effective manner making the process simple for me as a first time buyer. I will definitely use them again when it comes to my mortgage review.
Anonymous
Were able to get us a great quote for a structural survey while also helping us all the way throughout the mortgage application process. They were great and I would rate them eight out of eight.
Guy
Friendly and efficient service with excellent communication. I would recommend to anyone seeking mortgage advice, I will be using them again when I come to seek a new mortgage deal.
Anonymous
Leanne was brill , really helped me out 👍🏻
Caitlin
After having a few problems with other companies I feel satisfied and less stressed talking to Leanne and feel my problem will be taken care of.
Harriet
We cannot thank yorkmoneyman enough, Jason and Jennifer are real experts and so professional, helpful, hardworking and kind. We would highly recommend and are two very happy customers. Thank you so much
Stacey
Everyone we dealt with was friendly and informative. Even after the mortgage was secured they checked in to see how things were going and helped out when things were moving slowly. Would highly recommend. ...
Sarah
We can not thank Matt and Louise enough for the help and support they have given. Moving for the first time in 18years, we had no idea what to do so it was amazing to have Matt supporting us through the process, advising us of the best products to...
Emily
Always very happy to chat and answer any questions. Friendly and approachable. Quick to respond by phone or email. As a first time buyer they really helped me understand the whole process.
Olivia
Yorkmoneyman were great, they delivered a friendly and helpful service. We felt like we were in safe hands.
Holly
Chloe, Jason and the rest of the team have been fantastic in guiding us through a complicated buying process. We’d definitely use these again, and would recommend other to do the same.
Anonymous
Very happy with the service I received. Charlie was always there to guide me through the process and answer all my questions. Would highly recommend their services.
Laura
Yorkmoneyman has been super helpful, very friendly and generally prompt to respond. They have helped us secure our mortgage offer super quickly and we are grateful for their support, special thanks to Leo and Meghan.
Guy
Excellent from start to finish. Thorough and understands both the market exceptionally well and identifies your needs effectively. Communication has been first-rate all the way through despite several false starts, they have stood by and ensured a...
Charlotte
My second time using Yorkmoneyman and once again a seamless service from end to end! Couldn’t wish for a better broker to deal with my mortgage! Ryan and Lyndsey made it easier, worry free and had great comms throughout! Thank you both!
Alice
Very helpful and very responsive. Leo was fantastic at helping us understand what our options were and helping us get the mortgage we needed. Once ready Meghan got everything going swiftly and the next we heard we had the mortgage! Would highly...
Felix
Moneyman has helped us find a great deal and have been very patient in a tumultuous house buying process. They have been professional and courteous throughout. Highly recommended.