I haven't given 5 stars because I don't believe that anything is perfect. But I can say that I received excellent service and great communication. Our house purchase was not straightforward but the mortgage application was made simple.
Read Our 63 5 Star Reviews
I haven't given 5 stars because I don't believe that anything is perfect. But I can say that I received excellent service and great communication. Our house purchase was not straightforward but the mortgage application was made simple.
jade and joe were great - super helpful and made the process easy for us as first time buyers:)
Dan was helpful, professional, and explained every step on our application clearly.
Very helpful, friendly and efficient team. Thank you for making the whole process as smooth as possible
Tom made the entire process easy. He communicated throughout and was very quick! We will definitely be using him again and would recommend to any friends and family.
Absolutely brilliant service from Matt and Lizzie - both friendly , efficient and very helpful ! Highly recommend :)
Malcolm and Lizzi and the rest of the team have provided first class service. Talking us through the mortgage process and assisting anywhere they could with the house buying world. Two phone calls and two video calls and boom mortgage done leaving no question unanswered. Absolutely brilliant service. Almost looking forward to remortgaging in a few years. 10/10 would recommend to anyone especially first time buyers.
Great service - personable, knowledgeable and efficient.
Very friendly and helpful staff. Fast completion and made getting our first mortgage much less stressful. Highly recommended!
Brilliant service from Tom and Paula. They always kept us up to date and answered any questions we had. Paula kept things moving and in touch with the mortgage company to make sure everything ran smoothly.
Massive thank you Matt Collinson and the UKMoneyMan team. They were the first company we reached out to for mortgage advice, and the warm welcome started right at the start. We've got all the advice and help we needed, and Matt worked with what we had and gave us what we believe to be the best deal possible. He's been absolutely wonderful dealing with and I can recommend his services to anyone who's in need of a mortgage broker. I'd give more stars if I could! Thank you Matt.
Malcolm and Amy are fantastic at what they do. It’s refreshing to deal with such competent & efficient people. Thank you for making the First Time Buyer process that little bit easier! Will recommend to friends & family.
Great service, incredibly helpful and quick with everything. We're FTB and they were amazing for us, got our mortgage within 3 days and everything was seamless
Just had a mortgage offer today and it’s the 3rd time ukmoneyman has helped me. Always keeping me informed of progress so no need to worry. Special mention for Wayne dewsbury who is more of a friend after dealing with him over the years and also to Lizzi roscoe who dealt with the mortgage lender. Very professional and would definitely recommend them. Thanks once again.
Very happy that we chose UK Money Man as our mortgage broker for the purchase of our first house. They were so helpful throughout the whole process, assisting us with everything that needs to be considered when entering the property market. They were friendly, professional and always contactable to answer any questions we had.
We have had a fantastic experience. The information and updates we have had from Matt and Debbie have been clear and helpful throughout. It’s made the mortgage process easy! Super efficient and would recommend to first time buyers and remortgages alike.
Very helpful and informative.
Amazing service from the team, especially Charlie! Always happy to go above and beyond, really helped me and would highly recommend.
Very good service.
Absolutely fantastic service. Charlie and his team were extremely helpful from the outset and found us our mortgage in a short period of time. I wish I had discovered them earlier as would've save us alot of time and expense. Nothing was too much trouble, we were kept informed every step of the way. In a world where customer service seems a thing of the past, UK Moneyman stand out by a mile. Could not recommend more highly, thank you.
As first time buyers we weren't sure of the process of applying for a mortgage and thought it best to seek professional advice, Yorkmoneyman were worth their weight in gold! We were assigned Chris Thompson as our mortgage advisor and he was great from the offset, very knowledgeable and able to answer all of our questions. Once our application was sent to the lender we then were handed over to the capable hands of Kerry Bewell who was also fantastic, always kept us updated with everything that was going on in the background. Fantastic service all round and I wouldn't hesitate to recommend, thanks again!
The first initial call went great but unfortunately after that many mistakes were made during the course of our application. However since raising our concerns all our issues have been thoroughly investigated and improved upon. Laura was very responsive and easy to work with when she took over our account, which was the highlight of the mortgage process.
I had a very good experience with UK Moneyman Ltd. As a first time buyer who had recently returned to the UK from some years abroad, they helped me to secure a mortgage offer when my options were limited. The communication from Jason and Laura was great throughout, making the whole process efficient and easy to navigate.
Very friendly and helpful customer service, even though we threw a few curveballs at them. Quick to respond to queries and very informative throughout the whole process.
Great experience in getting me the mortgages that i wanted. Both buy to let and residential. Really happy with their service. Special thanks to Matt and Laura
Leo Shakespeare supported us throughout the process. As first time buyers we needed advice on all aspects of mortgages. Leo gave advice which was simple and easy to understand. He was fast and responding to questions via text and made phone consultations to explain in more depth. During Covid we had a lot of issues trying to find a mortgage lender that would lend 10%, Leo was fast and efficient in finding us lenders that were affordable. Even when the deals ended he was honest and efficient in finding us another. Daniel Beardsmore Then took over the mortgage process and kept us up to date via phone call and email. We are grateful for all their support and would recommend to any first time buyer.
Great professional Broker, nothing to much trouble. Would recommend first class service.
Quick, efficient and professional. Matt Collinson and Team removed the stress of trawling through remortgage offers and was able to identify a plan which matched our profile. Would recommend and use again
We contacted York MoneyMan in the middle of the coronavirus pandemic as lockdown was starting to ease slightly. From the very start we received a 5 star service. By this we mean they were open and honest about the financial climate and how our own personal finances would effect our chances. They kept us fully informed all the way through the process. They were always at the end of the telephone or email if we had any queries along the way. We were looked after and would like to kindly thank Matt Collinson, Kayleigh Steward and Megan Burch. They were all excellent to deal with during this exciting but anxious time. It took longer for us to get our mortgage offer due to the pandemic but they got it over the finish line for us and for that we will always be grateful. We will be using your service and expertise again in the future. We would highly recommend this great team. Thanks again. Luke and Jamie 👍
I was left struggling to complete a mortgage with Two other banks (over 10 months), I was on the verge of giving up. I thought I would give the York money man a try... within Two weeks I received my mortgage offer! Cannot recommend enough! Everyone is friendly and professional. Thank you guys!! Very happy customer here :D
Helen was tremendously responsive to my online enquiry. She was really friendly and arranged for me to speak to an advisor within 24 hours!
Chris and the team at York money man have helped us from even before the start of the process. They have answered our questions, reassured us and met with us in person and responded via email and text throughout. They've put our minds at ease and although our process isn't yet finished I'm sure it'll continue to run smoothly to the end with their help. Thanks very much.
Both Cathy and Laura have been extremely helpful in getting us a mortgage offer, definitely getting us a much better offer than we could have ourselves. Very friendly and great customer service.
Excellent and speedy service. Thank you to Jason Loft who was extremely helpful during the whole process.
After being refused a mortgage for bad credit me and my husband had given up on buying our home untill a friend recommended York money man who worked really hard and finally got us a mortgage, could not be happier with there service very helpful and always on the end of the phone if we had any questions which they were happy to answer, if I could give more that 5 stars I would.
There are very few words that can express my gratitude to Wayne, Wendy, Kaighley and everyone else who helped me. Professional and understanding, experienced and compassionate to say the least- completely changed my life and would of been lost without them.Thank you again Leonie x
Unbelievable service. I cannot recommend the company enough, they have kept me up to date every step of the way and as a first time buyer with a deadline to complete in 21 days, that is priceless. They are not the cheapest on the market for a VERY good reason. Worth every penny.
Yorkmoneyman found a product that we certainly wouldn't have found ourselves: a faultless service from start to finish. Highly recommended!
Very quick, helpful and friendly service, with a genuine interest in getting you through the process of getting a mortgage. Recommended.
I would like to thank York Money Man for helping us secure a mortgage, in particular Nathan Moore for his help, advice and patience in getting the right product for us. Nathan seemed to be on call whenever we needed him and we are grateful for all his help and the service provided. I don't write many reviews, but felt Nathan deserved a special mention, and thank you again.
Excellent help and support. Impartial and really knowledgeable. Wayne was excellent and could not have recommended him more. He dealt with what was a complicated financial history and got us the mortgage deal that was right for us. Kayleigh in the case team was also excellent, dealing with our queries effectively and ensuring that we were always kept in the loop. 100% recommend them!
Highly recommend! Lovely people who are always happy to help. Wayne, Chris, Laura, Tina such a great team that made the whole process simple and easy. Stress free experience, always informed and never left wondering what was happening. These guys really know their job and give great advise. You won't regret using them. Cheers guys, Adam
Made it all a lot easier to secure our Mortgages. Nathan and Laura were very helpful and were in touch regularly with updates all through the stage. They sourced the right products. Once the Mortgage products were decided and documents complete, they secured the Mortgage in record time. Would happily recommend their services.
Fantastic service from Nathan and Mizla. Friendly, efficient and really put our minds at ease through a daunting process as first time buyers. Thank you so much!
Fab service cracking team especially the scouse lass top quality !
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