Everyone we have dealt with at Yorkmoneyman has been brilliant, really listened to our needs, have kept us updated throughout and explained everything fully. I wouldn’t hesitate to recommend them.
A huge huge thank you to Yorkmoneyman, especially Wayne and Chloe, for all of your support in securing us our first mortgage.
We very quickly went from “Let’s get some advice and see where we’re at financially” with no knowledge of the process, to putting an offer in on a property. Wayne and Chloe have made what was a very daunting and stressful prospect a frankly effortless reality.
We are especially thankful for Wayne’s very generous 2.5 hour face to face consultation which taught us everything we needed to know in the comfort of our own home.
Chloe has been on hand ever since to keep us up to date in a highly efficient but personable way, making us feel like valued customers.
The assistance with securing us a great deal on our insurance, recommending and liaising with our solicitors has been the cherry on top of a wonderful service. You really do deserve all of your 5* reviews and lovely comments that made us choose you as our brokers in the first place.
Once again thank you so much. Until next time!
We went to YMM as we are first time buyers and really didn’t know what we were looking for with a mortgage. Originally, Wayne took the time to come and speak with us about mortgages and the type we might like. I will add that he came out on a Friday evening and spent around 2 hours chatting with us. There was zero obligation to commit to anything and the information Wayne gave us was invaluable. When we did find a house a couple of months later, Wayne was on holiday so we were referred to his colleague, Cathy, who has overseen the rest of out mortgage application. Due a change in work contracts, we struggled to get the mortgage as quickly as we’d wanted and think that somewhere along the line something we had sent did not get passed to the lenders which delayed us a little so this was slightly annoying as we only found out when we called up. Nevertheless, once all documentation was sent through, the mortgage offer came through quickly as was exactly as Cathy had explained. YMM was also able to offer solicitor details and can help with other areas of the purchase. As first time buyers, we have been really greatful for their advice and quick responses.
Both Tom and Megan have been amazing throughout the whole process which i’m sure anyone would agree is not straight forward. They’ve been so personable and always on hand to help whenever i needed anything (and i was fairly needy) thank you both so much for making me feel so at ease through everything.
Chris has been very good thoughout and made the steps of the process clear and understandable.
Excellent and speedy service. Jason and Laura were both really helpful and extremely quick at getting back to us on any questions we had. As first time buyers, having advice from Jason made the process really straight forward. – Would definitely recommend.
Excellent brokers. We had great customer service and got our offer returned really quickly. I’d recommend completely. Thanks to Jason.
Great, friendly service. Proactive staff who work hard to find the best deal. Would definitely recommend.
Exceptional customer service, extremely helpful every step of the way. Jason, Laura and Mel took care of everything for us making the process completely stress free.
Thank you so much.
Big thank you to Jason, Laura & Mel. Fantastic service, always at the end of the phone, we would have been lost without you. Cant recommend the team at York Moneyman enough.
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